WPH Privacy Policy for Event Participants



Introduction

WPH Digital Pte Ltd ("we," "us," or "our") respects the privacy and confidentiality of the personal data of our event participants and customers. This Privacy Policy sets forth how we collect, use, disclose, and manage your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.


Collection of Personal Data

We may collect and process personal data when you:

  • Register for our events, programs, or services
  • Interact with our website, customer service representatives, or other communication channels
  • Provide feedback, complete surveys, or engage with us in any other manner
  • Subscribe to our newsletters, marketing, or promotional materials

The types of personal data we may collect include, but are not limited to:

  • Full name
  • Contact information (e.g., telephone numbers, email addresses, residential addresses)
  • Payment details and transaction information
  • Identification numbers (e.g., NRIC, passport number)
  • Photographs, video recordings, or audio recordings taken during events
  • Any other personal data you voluntarily provide to us


Purpose of Collection, Use, and Disclosure of Personal Data

We may collect, use, and disclose your personal data for purpose that include, but are not limited to the following:

  • Facilitating event registrations and managing logistical arrangements
  • Communicating important updates, changes, or information concerning the event
  • Providing customer service support, addressing inquiries, and resolving issues
  • Processing payments, refunds, and other financial transactions
  • Personalizing user experiences and customizing services to suit your preferences
  • Sending you marketing communications, promotional information, and updates (only with your explicit consent)
  • Complying with applicable legal, regulatory, and internal policy requirements
  • Conducting internal administrative activities and maintaining records

Your personal data may be disclosed to third parties, where necessary, to fulfill the aforementioned purposes. These third parties may include:

  • Event partners, sponsors, and service providers assisting in the organization and facilitation of events
  • Payment processors and financial institutions involved in processing financial transactions
  • Marketing and communication service providers (subject to your prior consent)
  • Government agencies, regulatory authorities, or law enforcement in compliance with legal obligations

We ensure that any third party handling your personal data maintains standards of confidentiality and security in accordance with this Privacy Policy and the PDPA.


Protection of Personal Data

We implement stringent administrative, physical, and technical safeguards to ensure the security and confidentiality of your personal data. These measures are designed to prevent unauthorized access, use, disclosure, copying, modification, disposal, or other similar risks.


Retention of Personal Data

Personal data is retained only for as long as it is necessary to fulfill the purpose(s) for which it was collected or as required by law. Upon the conclusion of these purposes or upon request, your personal data will be securely disposed of or anonymized in compliance with applicable legal requirements.


Access and Correction Rights

You are entitled to request access to the personal data we hold about you and to request the correction of any inaccuracies. All requests must be submitted to our Data Protection Officer (DPO) in writing. We will endeavor to respond to such requests in a timely and reasonable manner, subject to applicable exemptions under the PDPA.


Withdrawal of Consent

If you wish to withdraw your consent for the collection, use, or disclosure of your personal data, you may do so by submitting a request in writing to our DPO. Please note that withdrawing consent may impact our ability to provide you with certain services or participate in certain activities.


Updates to this Privacy Policy

We may review and amend this Privacy Policy from time to time to reflect changes in legal or regulatory obligations, business practices, or market trends. The most current version of this Privacy Policy will be made available on our website. We encourage you to periodically review this Policy to stay informed of how we are protecting your personal data.


Contacting Us

If you have any questions about this Privacy Policy, your personal data, or any data protection concerns, please contact our Data Protection Officer (DPO) at: dpo@wphdigital.com


Governing Law

This Privacy Policy and your use of our services shall be governed in all respects by the laws of Singapore. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.